Efficient shipping is a crucial aspect of managing an online store. In this guide, we’ll walk you through the steps to customize your shipping profiles, set up shipping zones, and configure rates for a seamless order fulfilment process.

• Start by navigating to the “Settings” section in your WebCommander account.
• Within the Settings menu, find and click on the “Shipping” option.
• You will be directed to the shipping configuration page, where you can set up and customise your shipping preferences.

Step 1 | Shipping Zones

Efficiently manage your shipping areas by setting up shipping zones. Follow these steps:

• Click on “+ Add Zone” to initiate the setup.
• A popup will appear where you can input a distinctive “Zone Name.”
• Choose whether to “Use Radius.”
  • If Use Radius is turned off:
    • Select the specific Country(s).
    • Add relevant States based on your country choice (disabled if more than one country is selected).
    • Choose applicable postcodes (disabled if more than one state is selected).
  • If Use Radius is turned on:
    • Enter the “Start Location,” which is the address copied from Google Maps.
    • Pick the radius in kilometres.
• Once satisfied with the configuration, save it by clicking “Create.”
• You can edit/update the zone within the same process.

Step 2 | Shipping Rates:

Fine-tune your shipping rates to cater to diverse scenarios. Follow these steps:

• Click on “+ Add Rates” to open a popup.
• Input a descriptive ‘Rate Name.”
• Choose a “Method” from the following options:

• Free Shipping:
  • Insert the “Handling Cost” if applicable.

• Flat Rate:
  • Choose whether it is Cumulative.
  • Insert “Handling Cost” and “Shipping Cost.”

• Ship by Price:
  • Choose if it is Cumulative and Price Entered With Tax.
  • Configure “Pricing Options” by adding Price Range, Handling Cost, and Shipping Cost. Save this configuration.
  • Optionally enable an additional rule to determine the added cost for each unit.

• Ship by Quantity:
  • Similar to Ship by Price, configure the options, and optionally enable an additional rule.

• Ship by Weight:
  • Choose if it is Cumulative.
  • Configure “Pricing Options” by adding Weight Range (in kilograms), Handling Cost, Shipping Cost, and Packet Weight (in kilograms). Save this configuration.
  • Optionally enable an additional rule for added cost.

• Ship by Variation:
  • Configure “Pricing Options” by choosing Variation Combination(s), Handling Cost, and Shipping Cost. Save this configuration.
  • Optionally enable an additional rule for added cost.

• Once satisfied with the configuration, save it by clicking “Create.”
• You can edit the rate if needed.

Step 3 | Shipping Profile

Organize your shipping rules into profiles for streamlined management. Here’s how to set up a Shipping Profile:

• Click on “+ Create” to initiate the creation of a new profile.
• In the popup, input a descriptive ‘Profile Name.’
• Choose the “Rules Precedence” based on your preference: Rules with higher priority, Rules with the lowest shipping cost, or Rules with the highest shipping cost.
• Optionally, add a Profile Description (This description is for admin reference and won’t be visible to customers).
• Opt to make the profile default by checking the “Make this profile default” checkbox. Note: Only one default profile can be set at a time. If a default profile already exists, checking the box will change it.
• Click “Next” to proceed to the rule creation page.
• Insert a rule name and choose one or multiple shipping profiles along with a shipping rate.
• Save the rule by clicking the save button under the section.
• Add additional rules if necessary by repeating the process.
• Manage your rules by editing or deleting them using the pen and delete icons.
• Once satisfied with the configuration, click “Create” to save the shipping profile. You can always edit and manage the rules within the profile.